Frequently asked questions

Online Loans

What type of Online Loans are offered?

In select states, Advance America gives you access to online loan services, online Payday Loans, online Installment Loans or Line of Credit.

A Cash Advance (or Payday Loan) is a short-term, small-dollar loan that you can use to cover unexpected expenses or bridge a temporary gap between paychecks. A Cash Advance is a financial solution that provides an alternative to bouncing checks or paying late fees. Cash Advances are used to cover short-term financial situations; not a long-term financial solution.

An Installment Loan typically offers larger loan amounts, and allows you to repay the loan over a longer period of time.

A Line of Credit provides convenient, personal access to money when you need it. Apply just once, and receive approval up to a specific credit limit. Then, withdraw money as you need it up to your approved amount. You only pay interest on the money you withdraw, and the rest remains available if needed.

To find out if online loans are available in your state, click here.

How does an online personal loan work?

Online Payday Loans, Installment Loans, online Cash Advance or Line of Credit are processed completely online, so there’s no need to visit a location. Just submit an online application and if approved, the funds from the loan will be deposited directly into your bank account, as soon as the same day*

Your repayment of the loan is electronically deducted from your bank account on your due date(s).

*Online approvals before 10:30 AM ET (M-F) are typically funded to your bank account by 5 PM ET same-day. Approvals after 10:30 AM ET are typically funded in the morning the next banking day.

How do I apply for an Online Loan and when will I receive the money?

In states where online Payday Loans, Installment Loans, online Cash Advance, and Line of Credit are available, simply click the "Apply Now" button and complete the application. Once you’ve submitted your application, you may be eligible for a loan of $100 or more deposited directly into your checking account the same day.*

*Online approvals before 10:30 AM ET (M-F) are typically funded to your bank account by 5 PM ET same-day. Approvals after 10:30 AM ET are typically funded in the morning the next banking day.

What states offer Online Loans?

To find out if online loans are available in your state, click here.

Can I get an Online Loan if I have less-than-perfect credit or a bankruptcy?

Even with a poor credit history or previous bankruptcy filing, you still may be eligible to receive an Online Loan with Advance America.

How are Online Loans regulated?

Online loans are regulated by each state. We abide by the applicable laws, rules and regulations of each state in which we operate, as well as the applicable federal laws. In addition, as members of INFiN, we follow industry best practices where applicable to provide a more responsible online service. Please note that not all online loan providers always provide these same levels of safeguards, so be sure to use a reputable company for access to online Cash Advances, Installment and Line of Credit Loans.

Why should I choose an Online Loan through Advance America?

When you need money, online Cash Advance, Installment Loans, and Line of Credit Loans through Advance America are simple, quick, and provide the convenience of applying the privacy of your home in as little as 10 minutes, you may be eligible to have funds directly deposited into your checking account the same day.*

There are so many reasons to feel confident about turning to Advance America:

  • We‘re a state-licensed company which means we follow all applicable state and federal laws.

  • All rates, terms and fees are explicitly outlined in the agreement with no unexpected charges or no hidden costs when borrowing.

  • We use simple, straight-forward language to ensure our fees and payment terms are clearly understood, so you know exactly what and how you’re paying.

  • We‘re committed to providing a safe, secure and private transaction.

*Online approvals before 10:30 AM ET (M-F) are typically funded to your bank account by 5 PM ET same-day. Approvals after 10:30 AM ET are typically funded in the morning the next banking day.

How do I qualify for an Online Loan or Online Cash Advance?

You must meet the following requirements to be eligible to receive a loan or Credit Services:

  • Have an active checking account with your income direct deposited

  • Have a steady source of income

  • Have a Social Security Number and valid and active email address

  • Must be at least 18 years of age (Alabama residents must be at least 19 or 18 and married)

Due to state and verification requirements, some customers may be required to submit additional documentation. If you have defaulted on past transactions, this may affect the amount you receive for future loans or could possibly result in being declined for a loan.

Is my credit rating checked before receiving an Online Loan?

As part of the online application process, we’ll receive information from third party data providers, including information about your credit history from various credit reporting agencies.

How much can I borrow for an Online Loan?

The amount of your loan is based on income qualification criteria and credit history, as well as state laws and regulations. For information on loan amounts and fees, click here.

How much does an Online Loan cost?

The fees are specific for your state. If online loans are available in your state, you can view fee information by clicking here.

When will my loan be due?

Every state has its own laws and regulations. A Payday Loan will typically be due on your next payday. An Installment Loan typically allows a longer time to pay back over multiple installment payments. Please click here to view more information on the loans available for you.

How do I repay my Online Loan?

Generally, your payment(s) will be withdrawn from your checking account automatically on the due date of your loan via ACH (Automated Clearing House), which is a form of electronic debit, or other electronic repayment methods. There may be other repayment options available, depending on your loan type. At your loan payment due date, an electronic request is sent to your bank for the specified amount of loan fees and/or principal that is outlined in your loan agreement.

How and when will I know my Online Loan has been approved?

Once you complete your application, you will receive a pre-approval message almost instantly if you have met the preliminary requirements. If further review is needed, it may take longer to determine if you are fully approved since a more detailed background check is needed.

Do I need a fax machine or printer to apply for an Online Loan?

No, in most cases our Online Loan process is paperless, making it easy to get the money you need. In some states, you may be required to provide documentation, but you can always upload or email your documents to us.

Do bank holidays affect or delay my loan?

Yes. Because an Online Loan is deposited directly into your bank account, bank holidays could delay the timing of your loan deposit. The following bank holidays are observed by all Federal Banks:

  • New Year’s Day

  • Martin Luther King, Jr. Day

  • President‘s Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Columbus Day

  • Veterans Day

  • Thanksgiving Day

  • Christmas Day

For holidays falling on a Saturday, Federal Reserve Banks will be open the preceding Friday. For holidays falling on Sunday, all Federal Reserve Banks will be closed the following Monday. Be sure to check with your bank’s holiday schedule. Click here for details.

How do Online Loans by Advance America work?

Online Loans are available in the form of a Payday Loan (also known as a cash advance), an Installment Loan, and a Line of Credit. Online Payday Loans are a short term loan that is due on your pay date and based on your income. If you need more money and would like the flexibility of paying it off over time, consider an online Installment Loan. We also offer an online Line of Credit, which allows you to apply only once and the line remains open. You can then withdraw money from the line as long as there are funds available.

Online Loans allow you to both apply and repay your loan online, at your convenience so there’s no need to visit a location. Just submit an online application and if approved, the funds from the loan will be deposited directly into your bank account, as soon as the same day*. Your repayment of the loan is electronically deducted from your bank account on your due date(s).

How much can I borrow for an Online Loan?

The amount of money you’ll be able to receive from an Online Loan depends on income qualification criteria and your credit history, along with state laws and regulations. Click here to learn more about loan amounts and fees.

What are the steps involved in applying for an Advance America Online Loan?

To find out if an Online Loan is available in your state, begin by entering your state above. Once you are ready to apply for the Online Loan of your choice, simply click “Apply Online” at the top of the page. Keep in mind, the documentation needed to apply will vary by your state and loan type. Below are the easy steps you’ll need to complete to apply.

  • Step 1: Choose your loan and select “Apply Online”

  • Step 2: Provide your personal contact information. You’ll need your Social Security number.

  • Step 3: Provide your employment information

  • Step 4: Provide banking details. Both checking account number and ABA routing number are needed. Prepaid cards are not accepted.

  • Step 5: Sign and submit

Your application may be approved quickly in a matter of minutes and you can receive your Online Loan same day*.

What kind of Online Loans does Advance America offer?

Advance America offers Payday Loans (also known as a Cash Advance), Installment Loans, and Line of Credit online. Keep in mind that your financial situation, state availability, and personal needs will ultimately determine which of the available Online Loan options are best for you.

How long it will take to get my cash after applying for Online Loan?

In states where Online Loans are available, click “Apply Now” to complete the application. If your application is approved before 10:30 AM ET (M-F), the loan is typically funded to your bank account by 5 PM ET same-day. Approvals after 10:30 AM ET are typically funded in the morning the next banking day.

Can I get an Online Loan today?

Online approvals before 10:30 AM ET (M-F) are typically funded to your bank account by 5 PM ET same-day. Approvals after 10:30 AM ET are typically funded in the morning the next banking day.

Are Online Loans safe?

With Advance America, you can be certain that all the information you submit for your Online Loan are sent through a secure server, and kept in a secure database. To verify our website’s security, look for the security icon in the website footer that tells you that your information is secure and encrypted. The padlock in the URL address bar also signifies that your information on this website is encrypted. For more details, see our Privacy Policy.

Can I get an Online Loan with no credit check?

As part of the online application process, Advance America will receive information from third party data providers, including information about your credit history from various credit reporting agencies.

How do I repay my Online Loan?

On your loan payment due date, an electronic request will be sent your bank for the specified amount of loan fees and/or principal that is outlined in your loan agreement. Usually, your payment(s) will be withdrawn from your checking account on your loan’s due date via ACH (Automated Clearing House), or other electronic repayment methods. Keep in mind that there may be other repayment options available, depending on your loan type.

What if I cannot pay or will be late repaying my Online Loan?

Advance America will work with you to establish payment arrangements for your Online Loan. And we're committed to collecting past due accounts in a professional, fair and lawful manner. Past due payments may impact your ability to transact with Advance America or other lenders. If you are unable to pay your loan on time, please contact us at your local store or our toll free number (844)562–6480.

Can I schedule my payments to be made automatically?

Online Loans payments are automatically scheduled to be withdrawn from your checking account on the due date. You can also make a payment by logging in to your online account and select Make a Payment. Or, you can make a payment over the phone by calling (877)505-0701.

When will my Online Loan payments be due?

An Online Payday Loan will typically be due on your next payday. An Online Installment Loan typically allows a longer time to pay back over multiple installment payments. Every state has its own laws and regulations. Click here to view more information on the loans available for you.

How do loans work?

To apply for an online loan, simply click the Apply Now button to get started and the process is done completely online. Just submit your application, and you’ll receive a loan decision right away. If approved, you select your loan amount and electronically sign your documents. Then, the loan is directly deposited into your bank account no later than the next banking day. When payments are due, the agreed upon amounts are electronically deducted from your bank account.

To apply, you must:

  • Have an active checking account

  • Have a steady source of income

  • Have a Social Security Number

  • Have a valid and active email address

  • Must be at least 18 years of age (Alabama residents must be at least 19 or 18 and married)

When will I receive the money for my online loan?

For new customers, receiving funds from your online loan varies based on the time your application is approved. Once you receive the email notification of your loan approval, use the guidelines below to determine the timing of receiving your money:

Monday through Friday: If your loan is approved by 10:30 AM ET, Monday – Friday, you will typically receive your funds by end of the same day. If your loan approval is after 10:30 AM ET, you will typically be funded the morning of the next banking day.

Friday 10:30 AM ET - Sunday 10:30 AM ET: If your loan is approved between 10:30 AM ET on Friday and 10:30 AM ET on Monday, you will receive your funds on Monday, unless it is a bank holiday.

Please note, the exact time of funding depends on when your bank posts to your bank account. If you expect to receive funds on a certain day but have not, first contact your bank.

Before final loan approval, you may receive an email regarding your loan status. Please check the email used to apply for a loan, as we may request additional information to finalize your application. As soon as we receive the information requested, we will complete your loan processing.

For existing customers, instant deposit of your funds to your debit card is an option in most states.

How can I make a payment?

For online loans, payments are automatically scheduled to be withdrawn from your checking account on the due date. You can also make a payment anytime by logging in to your online account and select Make a Payment. Or, you can make a payment over the phone by calling (844)562-6480 or connect with us through chat.

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