Staff is super friendly! And they work with you, rather it be the loan amount, the time to pay it back, or if you have trouble meeting the due date. As long as you talk to them and let them know what's going on! I will never borrow money from anywhere else. And the interest is by far better than 95% of the other places I've been. Highly recommend them
I did not love having to come here, but sometimes you gotta do what you gotta do. The service was really good. All of my questions were answered with a smile.
Only 2 people work here which is relatively great for a small store, and that way you don't have different faces always attending you when you come in like a retail store. They try and know everyone by name, and they're like 83% there. It's really great if you need more money than your paycheck payed you that week to pay the bills you owe at the beginning or at the end of the month. All you need is your Social Security Card if you have it. If not your SSN, your license, a recentbBank statement and last paystub.
STORE #2655 Alexis was very kind and courteous. She kept me engaged throughout the entire process which was a different experience than other places. Alexis showed that she's very understanding of all her customers just by our simply interaction. 5/5
The service was excellent. The employes were helpful, friendly, and courteous. I was in an out within 20 minutes.
I had been there several times before to buy money orders and have had a pleasant experience each time. The personnel is courteous and professional. Now, I went in for a payday loan and was blessed with having such understanding team of helpful young ladies. I waited a little while to have my paperwork processed and witnessed how each time someone came in, several employees greeted them with kind and sincere words. I am very happy I was able to get approved for my loan. I was given more information about all of their services. I have to say they have a plethora of services ranging from buying money orders to providing tax services. A truly one stop shop. Although, I certainly feel that the interest charged is outrageous, it seems that would be the norm in the industry. Nevertheless, I am grateful to know I have a small financial boost whenever the need arises. Thank you ladies you are truly the best part of Advance America. Sincerely,
Sarah is awesome. They are very professional and have worked with me when I had issues elsewhere. Sarah has even stayed later so I could get my wire transfer.
Very knowledgeable, helpful and friendly. We felt like we had known them many years. Thank you AA on East Ave in Chico, CA. You and your crew we're REAL! IF you get in a bind Advance American is here to help ya!
I found myself in a little bit of a financial bind. I was sure I was going to have a problem, and while walking back to my car, I happen to walk past the Advance America store front. It was easy to remember what a few of my friends positive remarks about this business. I wandered in and the staff was so easy going and professional, that I basically felt that my problems were going to be resolved right then. And I was right! Quick attention and friendly atmosphere. Got a loan without a lot of issues and excessive paperwork. I solved my issue and got life back on track! AAAA+++ Rating from me!
The lady that waited on me was very polite and helpful. Answered all my questions. The store was very neat and clean. I couldn't have asked for better service ☺