What can you do with Western Union at Advance America?
Whether you need to transfer money to friends across town or family around the globe, Western Union gets your funds there quickly and reliably.
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Money transfers
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Send money to more than 200 countries and territories* in minutes¹.
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Bill payments
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Pay your utilities, auto loan, credit card and more - securely and on time.
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Money orders
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Make guaranteed payments with a reliable alternative to cash or checks.
Frequently asked questions
How can I send money to someone safely?
Just visit your nearest Advance America to send money quickly and securely with Western Union.
What should I bring with me?
To send money in person, be sure to bring:
- Your valid, government-issued photo ID
- The amount of cash you’d like to send (plus the transfer fee)
- Your recipient’s full legal name, address, and country
Can I send money somewhere other than an Advance America?
Yes! Money transfers sent from an Advance America location can be picked up at any Western Union agent worldwide, including Banco Azteca, Elektra, and other retail partners.
Can I pick up a money transfer at Advance America
Yes! Money orders up to $3,000 can be sent to us for pickup. We will give you up to $300 in cash; the rest will be issued as money orders in $500 increments.
What do I need to pick up money at Advance America?
You will need the tracking number (MTCN) provided by your sender. Bring your government-issued ID as well as your phone number. This must match what was submitted by the sender.
How can I track a Western Union money transfer?
Use your 10-digit tracking number (MTCN) from your receipt to check the status of your transfer on Western Union’s Track a Transfer page.
How do I protect myself from fraud?
To protect yourself from fraud, always think carefully about who you’re sending money to. Generally, you should only send money to friends and family you know and trust. Never send money to someone you’ve not met in person, or for an unconfirmed emergency.
We want to help you protect your money and details. We’d advise you not to proceed with a money transfer:
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For a purchase you’ve already made online
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For anti-virus protection software
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To claim lottery or prize winnings
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To pay your taxes
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To donate to charity
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To resolve an immigration matter
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To pay for goods or services from someone who recently tried to sell you something over the phone
*Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates are subject to change without notice.
¹Date available will be displayed on receipt for international transfers over $15. Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”).
Advance America engages in the money transmission business as an authorized delegate of Western Union Financial Services, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, please contact Western Union Customer Service first at 1-800-325-6000. After contacting Western Union Financial Services, Inc. and if you still have an unresolved complaint regarding the company's money transmission services, please contact the Texas Department of Banking at 2601 North Lamar Boulevard, Austin, TX 78705 – telephone number 1-877-276-5554 (toll free) or visit www.dob.texas.gov for more information.
Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services. See terms and conditions for details.
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The Western Union name, logo and related trademarks and service marks, owned by Western Union Holdings, Inc., are used with permission.