Who Ranks as Best in Loan Categories according to Trustpilot Consumer Reviews?

The loan categories reviewed include car and finance loan company, financial consultant, financial institution, loan agency, money order service, money transfer service and non-bank financial service.

September 30, 2020: Since 2007, Trustpilot has served as a leading review site with seven offices and over 700 employees around the world. As of today, it features over 85 million reviews that help everyday people make better decisions.

Trustpilot has ranked many lenders, including those who offer installment loans and payday loans. It’s the place to go if you’re in search of the best loans.

Advance America: Rated 4.8/5 on Trustpilot

Advance America has over 40,000 reviews and a 4.8 out of 5-star rating on Trustpilot. These reviews praise the company’s exceptional customer service as well as its fast, seamless loan experience. Here are a few examples of the top online loans reviews you’ll find on Trustpilot:

“Needed money in a hurry for an expensive car repair a week before payday and this company saved the day. Got approved and received the money the same day which was awesome.”


“Advance America is there for me when I need to add some cash to my bank account. The online service is fast and you can count on the money being there when you need it. I am extremely pleased to have Advance America at my side.”


“The application was quick and the approval process only took a few minutes. Received my funds the very next day. I would recommend it for anyone needing a short term loan.”


Top Lending Category Rankings

Trustpilot has ranked Advance America highly in a variety of categories. Here’s a brief overview of its top lending category rankings.

  • Car and Finance Loan Company: 2 out of 7
  • Financial Consultant: 81 out of 368
  • Financial Institution: 4 out of 32
  • Loan Agency: 4 out of 23
  • Money Order Service: 1 out of 3
  • Money Transfer Service: 1 out of 21
  • Non-Bank Financial Service: 36 out of 177

Advance America is a Trusted Lender

Advance America offers secure and safe lending options for borrowers at every level of credit and income. In addition to a 4.8 out of 5 stars on Trustpilot, we have an A+ rating by the Better Business Bureau and no shortage of positive reviews on Google.

We’re state licensed with over 22+ years of experience in the loan industry. You can apply for an Advance America loan with confidence today.

How Does Trustpilot Build Its Ratings?

If you rely on Trustpilot to find the best installment loans or the best payday loans, it’s a good idea to familiarize yourself with its methodology. There are a number of factors Trustpilot takes into account to build its ratings including:

Time Span

Since the most recent reviews give you the best insight into a company, they hold the most weight. Newer reviews on Trustpilot have a much greater impact on ratings than older reviews, ensuring that the level of service is accurate on the day you are viewing the reviews.


The more often a company collects reviews, the more stable their ratings will be. If a company earned twenty 5-star reviews a few years ago and has an overall rating of 4.5, their score would go down to 3.4 if they were to receive one 1-star review today.

Bayesian Average

Through the Bayesian average, Trustpilot ensures that companies that begin with a few reviews have a balanced average rather than a very low or high score that results from low volume. As a company earns more reviews, the Bayesian average becomes less meaningful in the overall calculation.

The Advance America advantage

Since 1997, Advance America has helped millions of hardworking people with a variety of financial solutions including Payday Loans, Online Loans, Installment Loans, Title Loans and Personal Lines of Credit.
157+ million
loans issued
800+ stores
and online loans
25+ years
providing loans