About Us

Who We Are

As a nationally-recognized, fully-accredited financial company, we help millions of people power on with personal loans, cash advances and other financial services.

Since 1997, we’ve helped millions of Americans with flexible and personalized financial solutions. We’ve grown from just a few stores in the Southeast United States to become one of the nation’s largest consumer lending companies, with more than 2,100 locations offering a variety of financial services. Advance America is a wholly owned subsidiary of Grupo Elektra, one of the world’s leading providers of banking services, consumer finance, personal loans and specialty retailing. We comply with all federal and state laws and always present fees clearly and completely. We are also proud to be a founding member of the Community Financial Services Association, which encourages fair and fully disclosed lending practices. So you can rest easy knowing you’ve made a smart choice with Advance America.

Image: Community Financial Services Association of America
Image: Payday Loan and Financial Services Video - Advance America

Now that you know what we’re all about, we can help you choose the cash advance or other financial service that’s right for you.

Find Out Where We Are

Online, by phone and in over 2,100 stores from coast to coast, we offer financial solutions such as cash advances, payday loans, title loans and installment loans.

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Find an Advance America store near you.

How We Are Rated

97% of our customers rate our personal loan service as good to excellent. We are always happy to hear from our customers and remain committed to providing the industry’s best payday loans, installment loans and other personal loans.

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97% Satisfaction
Rating

64% Excellent

25% Very Good

8% Good

2% Fair

1% Poor

How We Give Back

We’re proud to serve you and the communities where we live. That’s why we reach out to our neighborhoods and get involved as much as we can.

Click on the icons below to read about our involvement.

  • Logo: Organizations - Faith for Change
  • Logo: Organizations - Frameworks
  • Logo: Organizations - Mission Mississippi
  • Logo: Organizations - Habitat for Humanity Spartanburg
  • Logo: Organizations - Winning Futures

Learn more about our community involvement

Image: Abby, the voice of Advance America

Hi, I’m Abby, and I’m here to help.

Okay, a little more about me. My name’s Abby. And I’m kind of the voice of everyone here at Advance America. While I can’t be in every Advance America store at the same time (that’d be weird), I do speak for all of us when I say “I’m here for you. To listen. To help. To keep you moving forward.”

That really is our reason for being. To help people who’ve hit a stumbling block. A hiccup in their monthly budget.

So, if you need some money fast, we’re here to help you. It’s what we do.

Contact Us

At Advance America, we care about our customers. If you have any comments, suggestions or questions about our payday loans, title loans, installment loans or other financial services, please email us at comments@advanceamerica.net, call us at 844-562-6480, or fill out the form below and an Advance America representative will contact you.

News & Updates

Read the latest about Advance America and find out more on topics relevant to the financial industry.

Image: Community Financial Services Association of America