About Us

Who We Are

As a nationally-recognized, fully-accredited financial company, we help millions of people every year with our financial services.

Since 1997, we’ve helped millions of Americans with flexible and personalized financial solutions. We’ve grown from just a few stores in the Southeast United States to become one of the nation’s largest consumer lending companies, with more than 2,400 locations offering a variety of financial services. Advance America is a wholly owned subsidiary of Grupo Elektra, one of the world’s leading providers of banking services, consumer finance and specialty retailing. We comply with all federal and state laws and always present fees clearly and completely. We are also proud to be a founding member of the Community Financial Services Association, which encourages fair and fully disclosed lending practices. So you can rest easy knowing you’ve made a smart choice with Advance America.

Image: Community Financial Services Association of America
Image: Payday Loan and Financial Services Video - Advance America

Now that you know what we’re all about, we can help you choose the service that’s right for you.

Where We Are

We're here to help you online, by phone and in over 2,400 stores from coast to coast.

Image: Map - Where We Are
  • Services Available
  • No Services Available

Find an Advance America store near you.

How We're Rated

97% of our customers rate our service as good to excellent.

Image: Testimonial
97% Satisfaction

64% Excellent

25% Very Good

8% Good

2% Fair

1% Poor

How We Give Back

We’re proud to serve you and the communities where we live. That’s why we reach out to our neighborhoods and get involved as much as we can.

Click on the icons below to read about our involvement.

  • Logo: Organizations - Faith for Change
  • Logo: Organizations - Frameworks
  • Logo: Organizations - Mission Mississippi
  • Logo: Organizations - Habitat for Humanity Spartanburg
  • Logo: Organizations - Winning Futures

Learn more about our community involvement

Image: Abby, the voice of Advance America

Hi, I’m Abby, and I’m here to help.

Okay, a little more about me. My name’s Abby. And I’m kind of the voice of everyone here at Advance America. While I can’t be in every Advance America store at the same time (that’d be weird), I do speak for all of us when I say “I’m here for you. To listen. To help. To keep you moving forward.”

That really is our reason for being. To help people who’ve hit a stumbling block. A hiccup in their monthly budget.

So, if you need some money fast, we’re here to help you. It’s what we do.

Contact Us

We care about our customers. If you have any comments, suggestions or questions about our payday loans or other financial services, please email us at comments@advanceamerica.net, call us at 844-562-6480, or click below to fill out a form so an Advance America representative will contact you.

News & Updates

Read the latest about Advance America and find out more on topics relevant to the financial industry.

Image: Community Financial Services Association of America