Who We Are
As a nationally-recognized, fully-accredited financial company, we help millions of people every year with our financial services.
Since 1997, we’ve helped millions of Americans with flexible and personalized financial solutions. We’ve grown from just a few centers in the Southeast United States to become one of the nation’s largest consumer lending companies, with more than 2,400 locations offering a variety of financial services. Advance America is a wholly owned subsidiary of Grupo Elektra, one of the world’s leading providers of banking services, consumer finance and specialty retailing. We comply with all federal and state laws and always present fees clearly and completely. We are also proud to be a founding member of the Community Financial Services Association, which encourages fair and fully disclosed lending practices. So you can rest easy knowing you’ve made a smart choice with Advance America.
Where We Are
We're here to help you online, by phone and in over 2,400 centers from coast to coast.
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How We're Rated
97% of our customers rate our service as good to excellent.
Source: 2013 Customer Survey
How We Give Back
We’re proud to serve you and the communities where we live. That’s why we reach out to our neighborhoods and get involved as much as we can.
Click on the icons to read about our involvement.
Learn more about our community involvement
Faith For Change
Advance America partners with Faith for Change to support the academic success of students in high-needs schools. Advance America supports the organization’s “We Got Your Back” back-to-school campaign to provide school supplies to more than 400 high-need children, as well as the “New Future Initiative,” which facilitates collaboration between houses of worship and community organizations to provide academic support programs to local children. These programs provide students with the materials they need to excel in the classroom and help promote academic excellence.
Frameworks Community Development Corporation (CDC)
Advance America continues to partner with Austin, Texas-based Frameworks CDC to provide a series of financial literacy workshops on topics such as basic budgeting, the importance of saving and consumer credit options. These free workshops offer participants an opportunity to receive one-on-one financial coaching from a Frameworks CDC representative. Workshops help foster healthy personal financial choices by providing families with the knowledge and tools they need to make sound short- and long-term financial decisions.
Advance America supports Mission Mississippi to find common ground to build strong relationships and communities for the betterment of all Mississippi residents, regardless of race. Through unconditional love, Mission Mississippi offers the greatest hope to attain racial healing and reconciliation.
Habitat for Humanity
Advance America employees at the corporate office in Spartanburg, SC volunteered to build homes with Habitat for Humanity, a charity that builds shelter and homes for those who need them most. Internationally, Habitat has helped to build or repair over 600,000 houses and serve more than 3 million people worldwide.
We care about our customers. If you have any comments, suggestions or questions about our payday loans or other financial services, please email us at email@example.com, call us at 888-310-4238, or click below to fill out a form so an Advance America representative will contact you.